3/19/2024 0 Comments Billet shift knob![]() Please ensure you are providing the correct make, model, and year, as well as engine and drivetrain layout when ordering. Please note, when ordering an item, it is incumbent upon the customer to choose the correct item or product for their vehicle. Under no circumstances will Strictly European Motors Ltd reimburse or pay for any parts/labor charges related to an incorrect, faulty, or defective product. These items cannot be returned for a refund or store credit. Exchanges are subject to product availability.Ĭertain items are non-returnable this includes but is not limited to: special order items, all Uni connect cables, electronic items (items with electrical components), tools, fluids of any kind, cleaning products and on sale/clearance item. Items can either be exchanged or refunded to the original payment method depending on preference. Strictly European Motors Ltd is not responsible for any lost, stolen or damaged items. We highly recommend insuring items for return, but that is left to the discretion of the customer. All items shipped with FREE shipping will still be subject to actual shipping charges being non-refundable. Strictly European Motors Ltd is not responsible for the shipping costs of returns, nor will the initial shipping cost of the item(s) be refunded or reimbursed upon return of said item. Shipping costs are the sole responsibility of the customer. Customers have a 30 day (excludes Unitronic products no exceptions ) window from the time of the original shipping date to return an item. ![]() Any item that has been installed on a vehicle will not be eligible for return. All items being returned must be in new, undamaged condition, and in the original packaging. The RMA number, receipt/Proof of Purchase, and item + original packaging must be included for a return to be valid.Īll returns are subject to a 20% restocking fee. We will provide you with a Return Merchandise Authorization number. To initiate the return process, please call or email Strictly European Motors Ltd. Please remember it can take some time for your bank or credit card company to process and post the refund too.RETURN & EXCHANGE ( Last Updated March 8th 2021) If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Please note, a restocking fee of 15% will apply to any returned goods. ![]() Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. ![]()
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